Contact Us - Studio

We're here to help! Get in touch with our support team for any questions or assistance.

📧 Email Support

General Support:
support@upholdwallet.studio

Technical Issues:
support@upholdwallet.studio

Business Inquiries:
support@upholdwallet.studio

📞 Phone Support

Main Line:
+1 (442) 277-2320

Technical Support:
+1 (442) 277-2320

Business Hours:
Monday - Friday: 9AM - 6PM EST

💬 Live Chat

Available directly in the app

Hours:
Monday - Friday: 9AM - 6PM EST
Saturday: 10AM - 4PM EST

Average response time: 2 minutes

📍 Office Address

Studio Inc.
99 Park Avenue 42 ST
New York , 10016-1601
United States

🕐 Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

Emergency technical support available 24/7 for critical issues.

Frequently Asked Questions

How quickly do you respond to support requests?

We aim to respond to all support requests within 24 hours during business days. Live chat typically has a 2-minute response time during business hours.

Do you offer phone support?

Yes, we provide phone support during business hours for urgent issues. For general questions, email and live chat are often more efficient.

Can I schedule a demo or consultation?

Absolutely! Contact our business team at business@walletstudio.com to schedule a personalized demo or consultation.

What information should I include in my support request?

Please include your account email, device information, browser version (if applicable), and a detailed description of the issue you're experiencing.